Slcc

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The Scottish Legal Complaints Commission (SLCC) brought proceedings yesterday against two solicitors who had failed to comply with statutory requests for information. One of the solicitors has previously been held in contempt of court for the same issue in relation to a different complaint, although

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Continued inflationary pressure on core costs and significant uncertainty are key drivers in the Scottish Legal Complaints Commission’s 2024-25 budget, published for consultation today. The organisation is required to ensure its budget is sufficient to deliver its statutory duties to serve con

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The Scottish Legal Complaints Commission (SLCC) has maintained its performance and "consolidated historic lows in complaint handling time on reduced resource", according to its annual report. The report also highlights work to improve customer service, to use its expertise to inform parliamentary sc

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The Scottish Legal Complaints Commission (SLCC) has been awarded expenses in relation to action taken to secure files from a solicitor to investigate a complaint against him. The solicitor failed to produce the file until the day before the contempt of court hearing against him first called. The cou

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A solicitor has been fined £1,500 after being found guilty of professional misconduct for failing to provide a document in response to a request from the Scottish Legal Complaints Commission (SLCC). After being brought before the Scottish Solicitors’ Discipline Tribunal (SSDT) for failin

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The Court of Session has refused a complainer’s leave to appeal a decision of the Scottish Legal Complaints Commission (SLCC) that his complaint was not eligible for investigation. Commenting on the decision, Gillian Martin, case investigations manager, said: “We’re pleased with th

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The Scottish Legal Complaints Commission (SLCC) has today lodged a petition, against a solicitor the court has already found in contempt of court earlier this year – for again failing to provide a file to the SLCC. In May the SLCC published the outcome of a case where a solicitor was found in

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The Scottish Legal Complaints Commission (SLCC) has welcomed the proposed reform of the complaints and regulation system in its response to the Equalities, Human Rights and Civil Justice Committee’s call for evidence on the Regulation of Legal Services (Scotland) Bill. Neil Stevenson, chi

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Jane Malcolm has been appointed as the new chair of the Scottish Legal Complaints Commission. Ms Malcolm has a strong track record of strategic leadership in professional regulation, working in the public interest. She has a particular interest in consumer centred services and policy, with a sharp f

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The Scottish Legal Complaints Commission (SLCC) has published an update report on its expectations for improvement to Law Society of Scotland investigation timescales. In March 2023, the SLCC published a report on its review of the time taken by the Law Society of Scotland to investigate conduct com

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The Inner House of the Court of Session has found a solicitor guilty of contempt of court in respect of her failure to comply with the court’s order to produce files relating to a complaint. This is the first time a finding of contempt of court has been made for such a failure. The court&rsquo

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The Scottish Legal Complaints Commission (SLCC) has today published a report on the initial engagement or ‘terms of business’ letters firms issue when instructed by a client. Looking at a sample of 80 letters, the SLCC considered to what extent they complied with Law Society of Scotland

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The Inner House of the Court of Session has set out its preliminary views following a hearing about a solicitor’s non-compliance with a request by the SLCC for files and responses required to investigate a complaint. Lords Malcolm, Pentland and Tyre ordered the solicitor to hand over the files

1-15 of 79 Articles