Minister hears how mediation is reducing pressure on Scotland’s courts
Kirsten Oswald, minister for victims and community safety, visited the University of Strathclyde Mediation Clinic to learn how mediation is helping people and businesses resolve disputes without the time and expense of court proceedings.
The clinic provides free mediation for Simple Procedure cases in 35 of Scotland’s 39 sheriff courts. During her visit, Ms Oswald met mediators delivering the service and heard examples of how negotiated settlements have benefited court users while reducing pressure on the justice system.
She also met clinic director Charlie Irvine and coordinator Pauline McKay. They outlined the progress made since the Scottish government began funding the service in 2022.
From 2022-2026 the clinic delivered 952 mediations and helped resolve 656 civil cases. The resulting reduction in court time is estimated to have generated savings of £843,282, compared with public investment of £399,734.
Dr Irvine highlighted the university’s commitment to being “the place of useful learning”, with students and mediators applying their skills to support communities across Scotland.
Ms Oswald said after the visit: “The work of the University of Strathclyde Mediation Clinic demonstrates how mediation can help people and businesses to resolve civil disputes earlier, reducing stress and costs while easing pressure on the courts.
“The Scottish government is backing free mediation services with funding of over £117,000 in 2026-27, along with a further £2,000 for the clinic to host a symposium to support the continued development of mediation as a routine part of civil dispute resolution in Scotland.”
Professor Adelyn Wilson, head of Strathclyde Law School, added: “It was an honour to host the Minister at Strathclyde Law School, and to introduce her to our colleagues and some of the mediators we work with through the Mediation Clinic. We are very grateful for the Scottish government’s continued support.”


