DWF launches integrated services and delivery models
DWF has announced that it is transforming its business model with new delivery models and services designed to give clients “greater flexibility and efficiency” in how they deliver legal work.
DWF has been running a pilot for the last 12 months with clients across industry sectors, but is now offering these models on a bigger scale to its client base.
DWF’s newly announced models and services comprise:
1. DWF Legal Support Centre - a centralised team of paralegals and other specialist legal advisors, focusing on process driven or standardised legal activities.
2. DWF Resource - a service which the firm said allows clients to manage peaks and troughs with the assured quality of a law firm.
3. DWF Consultancy – an offering to “help clients develop how they operate in their in-house teams and deliver legal services to enhance the service they offer.”
4. DWF Draft – a service that combines the firm’s expertise and document automation software to help in-house clients deliver legal work.
DWF’s managing partner & CEO, Andrew Leaitherland, said: “Buyers of legal services are telling us that they want more for less, they want better value, they want more transparency and they want a more adaptable and flexible approach.
“We are well placed to deliver this for clients and have built a cohesive and flexible model for clients, which we believe will further differentiate us in the market.”
The new models have been spearheaded by the firm’s service delivery executive, led by Andrew Chamberlain.
Mr Chamberlain initiated and led the development of Addleshaw Goddard’s client delivery model including the transaction services team, an in-house centralised support team to manage the process elements of legal work, and is now developing this work further at DWF.
Working with Mr Chamberlain is a team including Richard Copley and Jonathan Patterson, who helped lead the transformation programme at Addleshaw Goddard, and Catherine Bamford who led Pinsent Masons’ work on automation.