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1st April 2022
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Conveyancer who lost job in the pandemic successfully obtains redundancy payment

By Mitchell Skilling

Conveyancer who lost job in the pandemic successfully obtains redundancy payment

A conveyancer who discovered she no longer had a job while she was on adoption leave from summer 2020 to spring 2021 has been successful in a claim for statutory redundancy payment before an employment tribunal.

Catriona Pattullo had been employed by solicitor John Paterson Gray, who had traded as A&R Robertson & Black as well as operating an estate agency business, until March 2021.

The case was heard by employment judge Antoine Tinnion, with the claimant being represented by her partner and the respondent appearing in person.

Unanswered request

The claimant began working for the respondent as a conveyancer in February 2006. In June 2020, she adopted a baby girl with her partner and went on adoption leave. Prior to this, she had been on furlough after the initial outset of the Covid-19 pandemic. It was confirmed that the claimant continued to accrue contractual holiday leave entitlement during this period.

On 1 April 2021, the Law Society of Scotland withdrew the respondent’s practising certificate and he stopped working as a solicitor. However, the claimant did not learn of the closure until 19 April when she was sent an email stating that Robertson & Black ceased to exist as of 1 April. The estate agency business was unaffected by the removal of the respondent’s practice certificate and continued to trade.

The claimant subsequently attempted to obtain her unpaid holiday pay from the respondent, without success, and sent a formal resignation email on 24 May due to her uncertainty about whether she was still employed. In an email of 12 May 2021, she also requested a redundancy payment, a request which was also unanswered.

It was the claimant’s position that she had a statutory right to a redundancy payment under section 162 of the Employment Rights Act 1996. The respondent no longer needed to continue employing people to provide legal services following the withdrawal of his practice certificate and had not established any other reason she had been dismissed.

Genuine redundancy situation

Employment judge Tinnion, in his decision, observed: “The respondent has not proved the claimant was not dismissed by reason of redundancy. Indeed, the respondent made no attempt to suggest in either his questions to the claimant, his oral evidence, or his closing submissions to the Tribunal, that the Claimant was not dismissed by reason of redundancy.”

He continued: “The respondent did not canvass any reason for the claimant’s dismissal other than her redundancy. It is clear and obvious in this case that the claimant’s employment was terminated because of a genuine redundancy situation.”

Turning to the claimant’s entitlement to holiday pay, the judge began: “The Tribunal accepts the claimant had a contractual right to 6 weeks annual leave in addition to bank holidays. However, in order to found a breach of contract claim, the Tribunal must also be satisfied that there was a term in her employment contract giving her a contractual right, on termination of that contract, to be paid for any accrued untaken annual leave.”

However, he added: “As a matter of law, the claimant continued to accrue an entitlement to statutory annual leave during her adoption leave. In the period 17 June 2020 – 19 April 2021, the claimant accrued an entitlement to 103.7 hours paid annual leave. The claimant took no annual leave in the period 17 June 2020 – 19 April 2021. The value as of 19 April 2021 of the Claimant’s accrued untaken annual leave entitlement was £1,507.80. The 2nd Respondent has not paid this sum (or any part thereof) to the Claimant.”

The judge concluded: “The respondent did not put to the claimant in cross-examination, or suggest to the Tribunal in closing submissions, that he gave the claimant the opportunity to take annual leave during her period of adoption leave, or encouraged her to take paid annual leave during her period of adoption leave, or informed her that her right to annual leave which she was accruing during her period of adoption leave would be lost at the end of the 2020/2021 holiday year. On that basis, the Tribunal finds that the Claimant’s right to annual leave which she accrued in the period 17 June 2021 – 31 March 2021 during the 2020/2021 holiday year did not lapse.”

The Tribunal therefore directed the respondent to pay the claimant a total of £8,052.80, amounting to 17.5 weeks of statutory redundancy payment and 103.7 hours of holiday pay.

Hong Kong: British judges refuse to quit appeal court

Hong Kong: British judges refuse to quit appeal court

Six British judges have resisted calls to stand down from Hong Kong’s Court of Final Appeal, after sitting judges Lord Reed and Lord Hodge stepped down from the court over freedom of speech concerns.

In a joint statement, Lord Phillips of Worth Matravers, Lord Neuberger of Abbotsbury, Lord Sumption, Lord Walker of Gestingthorpe, Lord Collins of Mapesbury and Lord Hoffmann said they believed their “continued participation” as judges of the court was “in the interest of the people of Hong Kong”.

The six judges, who no longer sit in British courts, said they had “carefully considered” the comments of Lord Reed but said that as former judges they were in a different position.

They referred to “a critical time in the history of Hong Kong” and said it was “more than ever important to support the work of its appellate courts in their task of maintaining the rule of law and reviewing the acts of the executive”.

They said they were “entirely satisfied of the independence and integrity which our colleagues on the court of final appeal bring to that task. While we will continue to monitor developments, we believe that our continued participation in the work of the court of final appeal is in the interest of the people of Hong Kong. We shall therefore continue to sit on the court”.

Ukraine: Russia’s siege warfare tactics unlawfully killing civilians – new testimony and investigation

Ukraine: Russia’s siege warfare tactics unlawfully killing civilians – new testimony and investigation

The Russian military’s siege warfare tactics in Ukraine, marked by indiscriminate attacks on densely-populated areas, are unlawfully killing civilians in several cities, Amnesty International said today in a new on-the-ground investigation.

For the first time, Amnesty International field investigators in Ukraine have independently verified physical evidence of banned cluster munitions, the use of which violates international law.

They have also collected testimony that documents Russian siege tactics, including unlawful indiscriminate attacks, disruption of basic utilities, cuts to communication, destruction of civilian infrastructure, and restrictions on access to medicine and healthcare.

In recent weeks, Russian forces have been using inherently indiscriminate weapons – such as cluster munitions, and inaccurate weapons with wide-area effects such as unguided ‘dumb’ bombs and multiple launch rocket systems (MLRS) salvos – in attacks on densely-populated civilian areas.

As such, Russian forces’ assaults on towns and cities and wanton destruction of the infrastructure of daily life violates international humanitarian law and international human rights law. Launching indiscriminate attacks which kill or injure civilians also constitute war crimes.

“A defining feature of these cruel sieges is Russia’s relentless indiscriminate attacks, which cause utterly devastating harm over time,” said Joanne Mariner, director of Amnesty International’s Crisis Response Programme.

“For five weeks now, civilians across Ukraine have seen their cities razed day-by-day. Our on-the-ground research has documented how some of society’s most at-risk people are disproportionately suffering as these brutal siege tactics continue.

“Civilians trapped in cities under siege must urgently have access to humanitarian corridors to enable the safe evacuation of all who wish to leave. Humanitarian supplies must also be allowed to reach those who remain behind.”

Amnesty International conducted in-person and remote interviews with people who experienced sieges in five cities, including Kharkiv and Mariupol. Amnesty International’s Crisis Evidence Lab analysed relevant satellite imagery, and verified videos and photos of the incidents described below. In the coming weeks, Amnesty International will publish further evidence gathered during on-the-ground investigations in Ukraine.

Russian forces reached the northern suburbs of Kharkiv in the first days of the invasion, and quickly implemented siege tactics, attempting to encircle the city and firing inaccurate weapons into populated areas.

Amnesty International has documented a broad pattern of unlawful indiscriminate attacks across populated areas in Kharkiv. On 28 February, three MLRS salvos struck the northern part of the city and killed at least nine civilians, including children, and wounded at least another 18.

In an attack on the morning of 4 March, Olesky Stovba, a 41-year-old father, was injured by a cluster munition while buying groceries on Zaliznychna Street in Kharkiv’s Mala-Danylivka district.

He told Amnesty International: “We found some food, and we stood outside the food shop and I heard a great sound. I turned myself and I saw a lot of little fire. It was the height of my knees, 50 metres from me. I fell down, and my wife too, and I felt something hit my right leg… I pulled down my trousers and saw lots of blood.”

Surgeons later removed three fragments from his right groin, calf, and foot. Amnesty International’s Crisis Response weapons investigator examined the physical evidence in person, and confirmed the largest fragment was from either a 9N210 or 9N235 cluster munition.

Kharkiv’s Saltivka district has also been repeatedly targeted during the siege of the city. Amnesty International’s Crisis Evidence Lab verified 22 incidents in the district, showing damage to civilian areas including schools, residential blocks, food markets, and a tram depot, between 27 February and 16 March. Photos from strikes depict remnants of Smerch rockets and cluster munitions across the area.

One man, who has been running a bomb shelter in Saltivka, told Amnesty International: “It has become my new reality — shootings and bombings, helping older women out of the rubble, no gas, no water, no electricity. Once every three days, we boil ice for water. There are 300 people in the shelter. The majority are older, fragile, [they have] asthma, diabetes. There are some who haven’t left the shelter in three weeks. The biggest problem in Saltivka is that the older people die for lack of medicine, from shock, from a heart attack. It is important to get them in the ground and bury them; it will get warmer soon and they will decompose.”

Turcan Connell celebrates 19 promotions

Turcan Connell celebrates 19 promotions

Pictured: Richard Douglas-Home and Simran Panesar-Saggu

Turcan Connell has announced the promotion of 19 lawyers, including one partner, Richard Douglas-Home; one legal director, Simran Panesar-Saggu; three senior associates, five associates and nine senior solicitors.

Chairman Alexander Garden said: “These promotions are thoroughly deserved by all concerned and recognise their hard work and commitment to our clients. Our goal remains providing excellent client service and specialist technical skills across our tax and succession, land and property, business, employment, family and charity expertise and these promotions across our business will support that going forward.”

Managing partner Gillian Crandles added: “Our business is alert and responsive to the complex requirements of the specific clients we serve. This sizeable round of promotions was crucial to support our unique service to private individuals and senior business professionals across the UK and internationally. We are delighted to progress this deserving breadth and strength of talent as part of our firm strategy.”

Euan Fleming joins Burness Paull

Euan Fleming joins Burness Paull

Euan Fleming

Euan Fleming has joined Burness Paull as a partner in its private client team.

Mr Fleming, who will be based in the firm’s Edinburgh office, specialises in asset protection, succession and tax planning, and the administration of estates and trusts.

Welcoming Mr Fleming to the firm, Burness Paull chair Peter Lawson said: “As a firm we have established a reputation for technical excellence and dealing with complex matters.

“Clients also attach significant importance to the need for a relationship of trust with advisors when dealing with highly personal and sensitive matters.

“Euan’s combination of expertise in private client law and his dedication to client care is a great fit with our human and high-performing ethos, and we are delighted he shares our strategic vision to grow this area of the business.”

Record number of promotions at Lindsays

Record number of promotions at Lindsays

Pictured (L-R): Tim Macdonald, Gregor MacEwan, Leanne Gordon, Nimarta Cheema, Kirsty Cooper, Vhari Selfridge, Ginny Lawson, Claire Hurst, Emma Conway, Adam Gardiner and Lewis Crofts

Lindsays has announced a record number of promotions.

Two new partners are among the 11 newly promoted lawyers who begin work in their new posts from today.

Kirsty Cooper and Vhari Selfridge both take up their partnerships within the residential property department, based in Edinburgh, as it responds to continued high demand for housing.

The nine further promotions among staff in Edinburgh and Dundee today represents the biggest number the firm has ever undertaken in a single tranche.

Lindsays managing partner Alasdair Cummings said: “We have enjoyed sustained success in recent years and are constantly alive to opportunities for growth. In order to achieve that, it is vital that we have the best people in place.

“As a firm, we pride ourselves on the strength of our team and the opportunities we provide our colleagues for career progression, as is demonstrated by such a strong number of promotions. Each of them is thoroughly well deserved.

“My congratulations go to everyone. Kirsty and Vhari will make great partners, having provided valuable advice during an unprecedented couple of years in the housing market.”

Elsewhere in residential property, Emma Conway has been promoted from solicitor to associate at the firm’s Seabraes office in Dundee. She has been with Lindsays since 2016. Ginny Lawson has been promoted to senior paralegal in the same team.

Meanwhile, in the rural department, where clients include landowners, farmers and energy companies, Leanne Gordon and Tim Macdonald have each been promoted from associate to senior associate. Both joined Lindsays as solicitors in 2016.

Lewis Crofts is stepping up from senior solicitor to associate within the same team.

In the dispute resolution and litigation team, Gregor MacEwan has been promoted to senior associate. He was previously an associate and has been with the firm since 2013 when he joined as a solicitor. Adam Gardiner, meanwhile, has been promoted to associate in the department.

There have also been two promotions within the corporate and technology team, with Nimarta Cheema – who joined the firm in 2016 – progressing from senior solicitor to associate. Claire Hurst has become a senior company secretarial assistant.

Donald Reid retires from Mitchells Roberton after 49 years in law

Donald Reid retires from Mitchells Roberton after 49 years in law

Donald Reid

From dealing with the assorted miscreants at the notorious Marine Court in Glasgow to presiding over one of Scotland’s oldest and most venerable law firms, Donald Bremner Reid has had a remarkable life at the heart of the UK legal profession.

The specialist consultant at, and former chairman of, Glasgow-based Mitchells Roberton is hanging up his gown after a career spanning 49 years.

As a partner since 1978 and chairman from 1997 until April last year, he oversaw a sustained period of growth in the firm which can trace its involvement in Scottish legal affairs back to the Jacobite rebellions in the 1700s.

And, while instrumental in strengthening Mitchells Roberton through a series of mergers and acquisitions, he has also been vocal in lamenting the flow of work away from its historic, diverse roots into larger firms, many of which have themselves fallen into the hands of international conglomerates.

Born and raised in Glasgow, Donald Reid gained an MA in philosophy from Glasgow University in 1971 before receiving his LLB two years later. He was apprenticed to Russell & Duncan and qualified as a solicitor in 1975.

It was with this firm – which was later subsumed into Mitchells Roberton – that he was rostered to the district courts, including the Marine, which dealt with the colourful carousings of the then busy dockland community.

He said: “I represented the overnight custody accused when they appeared in court in the morning. My record in trials was 100% guilty verdicts. I decided criminal law was not my forte.”

Mr Reid joined Mitchells Johnston Hill & Hoggan, the oldest firm in Glasgow, in 1976 and, under the guidance of partner Norman McMillan, specialised in commercial property work with prestigious clients such as Commercial Union – work which took him to London and which gained him a valuable network of agents and legal professionals.

Another major client was the Universities Superannuation Scheme, for whom Mr Reid acted in the purchase of the Gyle Shopping Centre in Edinburgh for what at the time was believed to be the largest single property price ever achieved in Scotland.

When Mitchells Johnston Hill & Hoggan merged with Mackenzie Roberton to form Mitchells Roberton, Mr Reid became the key intermediary with major client the Clydesdale Bank, dealing in banking and company law, property transactions, loan securitisation and asset finance.

In 1980, he was invited by his alma mater to tutor in Legal Practice, which he did for 20 years. He also became a distinguished speaker at legal conferences and at seminars on the CPD circuit.

The last 20 years of Mr Reid’s career were heavily concerned with giving expert evidence in disputes and litigations, building a formidable reputation and giving opinions in more than 800 reports and countless court appearances.

When he became chairman at Mitchells Roberton in 1997, he identified that a number of smaller legal firms were facing succession issues as their principals grew older and facilitated a string of mergers or asset transfers of smaller firms and sole practitioners into his firm.

This began with Faulds Gibson and Kennedy and was followed by firms such as John J Smith, McClure & Partners, Olaf Sutherland, Grant Brown Lindsay, Craxton and Grant, J E Marr & Co, Ross Harper, Donaldson Alexander Russell & Haddow, Adie Hunter and Kerr Barrie.

Late in his career, Mr Reid was approached by the Royal Faculty of Procurators in Glasgow to become its vice-dean, and then subsequently its dean, becoming involved in a number of positive initiatives and investments.

He said: “As I step into retirement, I believe I am leaving a legal firm which is in good heart and well placed to face the burgeoning challenges of the mid-21st century. Although I am the only indispensable person the world has ever known I’m sure they’ll manage without me.”

Mr Reid is succeeded as chair of Mitchells Roberton by Morag Inglis.

Law Society invites nominations for constituency Council members

Law Society invites nominations for constituency Council members

Nominations are now open for solicitors hoping to join the Law Society of Scotland’s decision-making body, representing the Glasgow & Strathkelvin, Perth, Greenock, Kilmarnock & Paisley Cupar, Dunfermline and Kirkcaldy constituencies.

Becoming a member of the Law Society Council provides an opportunity to influence key decisions, contribute to the work of the Society and help to represent and support local solicitors.

Ken Dalling, president of the Law Society of Scotland, said: “I became a Council member for the Alloa, Falkirk, Linlithgow and Stirling constituency in 2010, and the experience has been stimulating and challenging but also hugely rewarding. Being on the Council gives you a fantastic opportunity to engage in issues of significance to the legal profession and wider civic Scotland.

“I would strongly encourage eligible members to consider standing for election. It is a fantastic experience for any solicitor who wants to help shape the future of the legal profession and a great way to make your voice heard and represent your fellow members when key decisions are being made.

“This is a very exciting time for the Law Society, and a great opportunity to be involved in a whole range of issues, including legal services regulation, criminal justice reform and legal aid as well as the development of a new five-year strategy for the Society itself. Becoming a Council member is a great opportunity to be part of all that.”

Nominations for this election are open from 12 noon, Thursday 31 March, until 12 noon, Thursday 21 April 2022. In the event of a contested election, voting will be open from 12 noon Thursday 5 May 2022 and close at noon on Thursday 19 May 2022.

Solicitors who have a place of business within any of the constituencies on the date six weeks before the date of the opening of the election period (5 May 2022) are eligible for nomination and to vote in the election.

The successful candidate will be invited to attend their first Council meeting on Friday 27 May 2022, with their term running through until May 2025. There are eight Council meetings a year, all of which are currently being held virtually.

More information about the application process and what’s involved in being a council member can be found on the Law Society’s website.

Burges Salmon advises on biomass deals

Burges Salmon advises on biomass deals

Danny Lee

A specialist, cross-sector team from the firm has advised on the sale of the Speyside and Cramlingtion biomass with CHP projects

Burges Salmon has recently advised Speyside Renewable Energy Partnership, the owner of a 15MWe biomass combined heat and power (CHP) plant near Craigellachie, Moray, on its sale to a subsidiary of Greencoat Renewable Income LP, Greencoat’s new closed-ended private markets fund.

The Speyside plant has the capacity to generate enough renewable electricity to power 20,000 homes and when the 10MWth of heat supplied to the Macallan Distillery, and the natural gas this displaces is taken into account, represents a potential carbon saving equivalent to 42,000 tonnes of CO2 per annum, equivalent to taking 18,000 cars off the road per year.

This transaction is the second large scale biomass with CHP disposal that Burges Salmon has advised on in nine months. In June 2021 Burges Salmon advised Cramlington Renewable Energy Developments Limited, the owner of the 28MWe biomass CHP plant in Cramlington, Northumberland – and the sister project to the Speyside biomass CHP project – on its sale to JLEN Environmental Assets Group Limited. Similar to the Speyside plant, the Cramlington plant has the capacity to power in excess of 50,000 homes, reducing greenhouse gas emissions by the equivalent of taking 25,000 cars off the road per year and supplies renewable electricity and heat to its neighbours at Cramlington, Aesica Pharmaceuticals and Merck Sharpe & Dohme.

The Burges Salmon team advising on the deal was led by director Amy McVey and head of corporate restructuring and insolvency, Andrew Eaton, with support from Edinburgh-based partner Danny Lee (corporate), Richard Adams (partner, construction and engineering), Fay Shearer and Thomas Mark Bell (senior associates, real estate), Paul Clark (consultant, real associate), Euan Bremner (partner, real estate) and Isobel Annan (solicitor), Alec Whiter (director) and Nick Churchward (partner) (all from the energy projects team).

Andrew Dixon, independent director at SREP and CRED at the time of their sales, comments: “We are very grateful to the Burges Salmon team for providing us with comprehensive specialist advice and helping us navigate a series of complex transactions and seamlessly bring them to a successful and timely conclusion.”

Event: Ukraine crisis rapid reaction briefing session

Event: Ukraine crisis rapid reaction briefing session

Experts from the University of Edinburgh Law School are hosting a virtual event on the international legal challenges raised by Russia’s invasion of Ukraine.

Through short presentations, the session will offer a range of perspectives across the field of international law to think through how legal frameworks can respond to the crisis in innovative and robust ways.

In particular, the event will examine issues of criminal accountability, the implications on geopolitical security of international borders, rule of law challenges for a post-conflict Ukraine, the shifting landscape of international financial sanctions as well as a multi-stakeholder approach to regional and global governance. The presentations will be followed by a Q&A session.

The event will take place on Zoom on 7 April 2022 from 10:30am – 12:00pm.

You can register to attend here.

Rights watch

Rights watch

A round-up of human rights stories from around the world.

International lawyers call for suspension of extradition to Hong Kong amid crackdown | Radio Free Asia

The International Bar Association (IBA)’s human rights wing has called on countries to suspend any extradition agreements with Hong Kong amid an ongoing crackdown on dissent in the city.

Tunisia: President rules out early elections after dissolving parliament | Middle East Eye

Tunisia’s president has said he would not hold elections within three months after he dissolved parliament this week, the latest step in a march to one-man rule after brushing aside most of the democratic constitution.

Ethiopia fails to block UN funding for human rights investigation | France 24

Ethiopia on Thursday failed to block the United Nations from funding an international committee that will investigate human rights violations by all parties in the nation’s recent war.

Lesbian sex bans declared human rights violation by UN for the first time | Pink News

The UN has become the first international law body to declare that criminalising lesbian sex is a violation of human rights.

Qatar’s human rights record takes centre stage at FIFA Congress | Al Jazeera

Questions and concerns over Qatar’s treatment of migrant workers took centre stage as the 72nd FIFA Congress kicked off in the capital Doha, a day ahead of the final draw for the 2022 World Cup.

Human Rights Council adopts first Resolution in favour of Palestine | Middle East Monitor

The United Nations Human Rights Council has unanimously voted in favour of a resolution on ensuring accountability and achieving justice in Palestine.

Arbitrary arrest of Turkish women’s rights defenders | International Federation for Human Rights

In the early hours of March 16, 2022, police raided the homes of 24 women’s rights defenders and activists in Diyarbakır, and arbitrarily detained them. On March 18, 2022, 11 of them were arrested.

Royal tour ‘in sharp opposition’ to needs of Caribbean people, says human rights group | The Guardian

The Duke and Duchess of Cambridge’s recent tour was in “sharp opposition to the needs and aspirations of the Caribbean people”, a human rights alliance from the region has said.

Quote of the day

We all know that if Russia or China were guilty of what we have done in Vietnam, we would be exploding with moral indignation at these monstrous crimes.

Noam Chomsky

And finally… no one told you when to run

A flamingo that flew away from a Kansas zoo some 17 years ago and has been on the run has been spotted in Texas.

Pink Floyd, as the bird is known, was seen on March 10 wading into Cox Bay near Port Lavaca, about 120 miles from Houston.

“Looks like Pink Floyd has returned from the ‘dark side of [the] moon’!” the agency joked.

Pink Floyd escaped Sedgwick County Zoo in Wichita, Kansas in 2005 after the zoo forgot to clip his feathers.

He is thought to be about 27 years old.

Why New Business Teams are catching on

Why New Business Teams are catching on

It is held to be a universal truth in football that it is harder to retain a league title than it is to win just one.

Jose Mourinho famously said, “Good teams win titles, but great teams retain them”. Makes sense. And acquisition and retention, albeit in the form of clients, is definitely something we are seeing more law firms focusing on in 2022.

If it’s not broken, don’t fix it…?

It is far more complicated for champions to strengthen their side than it is for their rivals. Winning the league is a veil; it means that even a flawed team has a legitimacy, that even those players whom a manager believes might be improved upon most easily have a right to keep their place. Football has always believed that you do not change a winning formula, that if something is not broken, you do not fix it, even when actually it might be rather more broken than it first appears.

The same can be said for law firms. Firms sometimes don’t know there are better ways to work. They do quite well, they’re bringing in fees, so all is well. But not adapting to a changing environment can be costly. And as much as many lawyers and law firms have formed great relationships and in many cases friendships, the desire of your rivals is to win, to do better, to catch and overhaul the firm that did better than them the previous year. That is a powerful emotional impulse, particularly when combined with a freedom to change their working practices to address their problems.

A taste for success

Great football managers often talk about a hunger for trophies. Brian Clough always said that the most important triumph in his time at Nottingham Forest was not the league title or the European Cup, but the 1977 Anglo-Scottish Cup, because that was the one that set the team on the way to further glory, which included two European Cups. That first gave them a taste for success. This is called the “Champagne Effect.”

For law firms to change and succeed can be difficult. Mainly because as friendly as you might be with the firm at the opposite end of the High St, you really don’t know what they’re up to internally. You don’t know what they’re planning, the trends they are following or the work the backroom staff are doing to get their team ready to not just compete, but to potentially take the title! But what you can do is create small wins to give you that taste for success.

Structured success

Many of the law firms we speak to are gearing up and restructuring their business for a busy year. One even used the term, “Its Game On!”, hence the title of this article. The trend we’re seeing is that the introduction and/or expansion of ‘New Business Teams’ (NBTs) are going to be business critical for law firms.

We’ve heard so many law firms talking about this, and many are now adopting a dedicated New Business Team to enhance and structure their sales processes. Primarily because the importance of tracking the marketing spend and conversion values can’t be underestimated in today’s market. Firms are becoming laser focused on not only driving new business but improving comms and analysing their client data to ensure they retain them.

Change your tactics

The general rule that successful firms are following is that if the cost of client acquisition is too expensive for the work the client is paying you for then it’s time to change tactics.

The trouble with law firms is they are normally hired for a one off piece of work for a client and struggle to sell other services to enhance the income stream they worked hard to sign up. The enthusiasm to try and structure this process and retain business weans because most firms are busy and believe they don’t have the time. This may be true, but the amount of money being lost and the likelihood of you falling way down the law firm league table because you don’t focus on this growth area is going to make our break the long term success of your business.

Here are 3 key areas you need to consider to succeed in the NBT challenge:

  1. Methodology and Process – how to do it within the context of your work types, legal knowledge and customers.
  2. People and Organisation – are you structured in the right way for success, with the right people owning the right things?
  3. Systems and Resources – using the right tech and resources is critical, and ensuring your software includes a dedicated way to Intake, Track & Convert enquires easily.

Denovo’s “Champagne Effect”

It’s a law firm leaders’ job to teach their team to be hungry for success. It’s Denovo’s job to give your team the “The Champaign Effect”. In other words, we’ll show you how using the right technology to manage new business and retain existing clients will help your law firm be successful. Coupled with great people and a structured process we’ll give you the efficiency and data you need to see success. We’ll give you some wins.

If you’re ready to change your tactics, visit denovobi.com, call us on 0141 331 5290, or if you would prefer to write to us our email is info@denovobi.com.

Property Market – A Perfect Storm for Fraudsters?

Property Market – A Perfect Storm for Fraudsters?

Many commentators have warned that the restrictions on face-to-face meetings and inspections caused by Covid-19, and the pressure to settle quickly to benefit from advantageous market conditions, can create a “perfect storm” for criminals seeking to fraudulently sell property.

A report on money laundering activity showed these fears to be well founded, as property fraud was a key theme with £200 Million of criminal activity in 2020.

Many of these cases relate to transactions where a criminal purports to sell a property without the knowledge or consent of the proper legal owner. Where they are successful, a legitimate buyer and their lender can face enormous losses.

Protection against this type of loss is provided by Stewart Title’s Fraud Solution Policy. This policy offers safeguards against losses arising from fraud for buyers and their lenders where a criminal successfully impersonates the owner of a property. Cover of up to £1,000,000 is available for residential properties in England, Wales and Scotland with premiums starting at £28 (inclusive of IPT).

Solicitors acting for buyers are also protected as all rights of subrogation are expressly waived so their Professional Indemnity Insurance is protected.

Policies can be ordered online at: www.stewartsolution.com. Where cover is required for all of a firm’s buyer and lender clients, it is also available as a Block Policy.

For more details, please contact:

John Logan
Country Manager
01698 833308
john.logan@stewart.com

Elizabeth Birrell
Business Development Executive
07940 513681
elizabeth.birrell@stewart.com

Your trusted partner for title indemnities

Stewart Title Limited is dedicated to ensuring that your property transactions proceed speedily and with peace of mind towards completion through the use of our policies.

We can provide the following:

Online Ordering

Our Stewart Solution application enables you to get a quote for more than 150 title risks in three easy steps. Our technology can reduce time, costs and the risk of errors, streamlining your practice.

Bespoke Solutions

Our knowledgeable Underwriting Team is available for more complex matters or where you need to discuss your transaction.

Dedicated Service

We approach working with our clients as a partnership – responding quickly to your needs, understanding the problems you face and providing prompt solutions to help resolve potential issues.

Contact us to discuss your transaction. We would be pleased to assist you.

Elizabeth Birrell

07940513681

elizabeth.birrell@stewart.com

www.stewartsolution.com

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