We are recruiting an experience paralegal to join our award winning systemisation team, based in our Edinburgh office. Our team handles high volume litigated claims, delivering a top service to clients through a model which maximises resources and drives efficiency. In this role you will proactively manage insurers’ files and drive claims towards satisfactory resolution, promptly handing and resolving all enquiries from clients to ensure delivery of a first class claims service.
- Analyse cases and prepare strategies for resolution
- Identify and instruct investigations
- Value claims
- Consider questions of expenses
- Instruct local agents
- Take statements from witnesses
- Prioritise and manage own allocated workload
- Comply with SLA and MI requirements
The successful candidate should have insurance claims handling experience. You should be able to demonstrate strong customer service skills, IT literacy and a desire to contribute to the work of a busy team. Alongside the ability to prioritise with attention to detail is essential.
If you are interested in applying, please submit your CV and covering letter including notice period and salary expectations to email@example.com