A man has filed a lawsuit against an airline who promised a “champagne service” but served sparkling wine instead.
Daniel Macduff flew from Quebec to Cuba with Sunwing Airlines, who advertised a complimentary on-board champagne toast. However, a cheaper wine was offered.
Now as many as 1,600 other plaintiffs have come forward to join Mr Macduff’s lawsuit in a possible class action against the airline, which itself claims that Mr Macduff’s lawsuit is “frivolous and without merit”.
Montreal lawyer Sébastien Paquette said: “It’s not about the pettiness of champagne versus sparkling wine. It’s the consumer message behind it.”
He said references to real champagne were front and centre in marketing materials – whereas Sunwing says its use of terms like “champagne vacations” referred to a “level of service”, not in-flight beverages.
It has now amended its website to clarify that sparkling wine is on offer.
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