I have a 2:1 LLB and Diploma from Strathclyde University and currently work as a patient adviser in East Renfrewshire Citizens Advice Bureau where I have achieved numerous positive outcomes for clients.
Several case outcomes have resulted in Significant Clinical Event Analysis Reports being completed by the NHS, and were used as an example of best practice at a national level.
On a daily basis I have to communicate with clients, health advisers and senior medical staff in relation to disputes, negotiations and general working practice in a proficient, self-assured and professional manner. I am happy to play different roles.
I am a reliable team player, however I can also work diligently on my own to complete tasks to an excellent standard. I am proactive in prioritising and organising different tasks and I am able to juggle several different tasks concurrently, while always meeting all requirements and deadlines.
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